Eltham Conservatives: Making your train journey easier during current engineering disruption

This week damage to a train crossing point at Lewisham has meant that Victoria bound trains via Falconwood/Eltham/Kidbrooke/Blackheath will be diverted via New Eltham/Mottingham/Lee for around 4 weeks.

 

Southeastern Trains and Network Rails initial response was woefully inadequate with very poor communication, and last minute cancellations to trains.  The morning rush hour was unacceptably chaotic for many this week.

 

Eltham South councillor Matt Clare spent much of Thursday and Friday battling for much better communication, extra Network Rail staff to help passengers and a commitment that disruption caused to New Eltham/Mottingham/Lee trains by extra diverted trains will be minimal. Following this you will now see temporary timetables formally posted in all local stations.

 

Councilllor Clare told Southeastern trains and Network Rail For many people a 20-30 minute delay is frustrating but time can be made up at the end of the working day.   For others it is a missed job interview (or failure due to lateness induced nervousness), a missed medical appointment at Guys or St Thomas's, a lost sales opportunity or lost productive time due to constraints such as child care at the other end of the working day. 

 

The impact on peoples day to day has to be at the forefront of everyones minds when 'events' disrupt train services. Unfortunately it has not felt like this has been the case for some at Southeastern and Network Rail this week. This needs to change.’

 

Your Conservative councillors are also concerned that such a key piece of equipment should fail and have asked Southeastern and Network Rail for assurances that a ‘concrete, detailed plan is in place to minimise the risk of a recurrence’